Copyright & Privacy

Copyright Statement

Copyright (c) 2026 TENCAN. All rights reserved. The content on this website is provided to help customers, distributors, laboratories, and industrial users understand TENCAN planetary ball mills, laboratory ball mills, milling jars, grinding media, and related powder processing solutions.

Ownership

Unless otherwise noted, all website materials are owned by or licensed to TENCAN, including product descriptions, technical articles, drawings, images, videos, downloadable files, page design, icons, trademarks, trade names, and logos. TENCAN names and marks may not be used in a way that suggests authorization, sponsorship, or partnership without written permission from TENCAN.

Permitted Use

• You may view, print, or download product information for evaluation, purchasing, internal training, or communication with TENCAN.
• You may share links to public pages on this website when the source is clear and the content is not changed in a misleading way.
• Customers and distributors may use approved TENCAN product materials for legitimate business communication, provided that brand and copyright notices remain visible.

Restricted Use

• Do not copy, reproduce, translate, republish, scrape, sell, or distribute substantial website content without written permission from TENCAN.
• Do not remove copyright notices, watermarks, product identifiers, or source references from TENCAN materials.
• Do not use website content to create false, confusing, or competing representations of TENCAN products or services.
• Do not upload or transmit code, files, or requests intended to disrupt, test, reverse engineer, or damage this website.

Product Information

TENCAN aims to keep product information accurate and useful. Specifications, images, accessories, colors, dimensions, and technical parameters may be updated without prior notice. Final product configuration, availability, and suitability should be confirmed with TENCAN before purchase or project use.

---

 

Privacy Policy

This Privacy Policy describes how TENCAN collects, uses, stores, and shares information when you visit this website, submit an inquiry, request a quotation, download materials, or communicate with TENCAN through website forms, email, phone, or online consultation tools.

Information We May Collect

• Contact details such as name, company, email address, phone number, country or region, and preferred communication method.
• Inquiry information such as product model, sample material, required capacity, grinding purpose, application industry, budget, delivery needs, and message content.
• Business records such as quotation history, order-related communication, after-sales service requests, and distributor or partner correspondence.
• Technical data such as IP address, browser type, device information, pages visited, referring pages, form submission time, and cookie or analytics data.
• Files or images you voluntarily provide for sample grinding tests, product selection, installation support, or technical service.

How We Use Information

• To respond to inquiries, recommend suitable ball mill systems, provide quotations, and arrange technical communication.
• To process orders, coordinate delivery, provide installation guidance, and support after-sales service.
• To improve website content, product documentation, customer service quality, and marketing communication.
• To detect spam, prevent fraud, maintain website security, troubleshoot technical issues, and protect TENCAN rights and users.
• To comply with applicable legal, accounting, tax, customs, trade, and regulatory obligations.

Cookies and Similar Technologies

This website may use cookies, analytics tools, and similar technologies to keep the website working, understand page performance, remember preferences, and improve user experience. You can manage or disable cookies through your browser settings. Some website functions may not work correctly if cookies are blocked.

How Information May Be Shared

TENCAN does not sell personal information. We may share necessary information with TENCAN staff, authorized distributors, service providers, logistics partners, payment or trade support providers, website hosting and analytics providers, or professional advisers when needed to respond to your request, provide service, complete business operations, or meet legal requirements.

International Processing

Because TENCAN serves customers worldwide, information may be processed in China or in other countries and regions where TENCAN, its service providers, or authorized partners operate. By submitting information through this website, you understand that your information may be transferred and handled across borders for the purposes described on this page.

Retention and Security

TENCAN keeps information only for as long as reasonably necessary for inquiry handling, customer service, business records, legal compliance, and security purposes. We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email, or internet transmission can be guaranteed to be completely secure.

Your Choices

• You may request access, correction, update, or deletion of information you have provided to TENCAN, subject to verification and applicable recordkeeping requirements.
• You may ask TENCAN to stop sending non-essential marketing communication.
• You may choose not to submit optional information, although this may limit how accurately TENCAN can respond to a product or technical inquiry.

Children's Privacy

This website is intended for business, laboratory, education, and industrial users. It is not directed to children, and TENCAN does not knowingly collect personal information from children through this website.

Third-Party Links

This website may contain links to third-party platforms, social media pages, video sites, distributor websites, or other external resources. TENCAN is not responsible for the privacy practices, content, or security of third-party websites. Please review their policies before providing information.

Policy Updates

TENCAN may update this Copyright and Privacy page when website functions, business practices, legal requirements, or service processes change. The updated version will be posted on this page with a revised update date.